Privacy Policy

Last updated: October 2026

1. Who We Are

Scot Energy Efficiency Ltd, company number 17408629, operates the website solarquote-scotland.co.uk under the trading name Solar Quote Scotland. We arrange surveys and quotes for solar panel and battery storage installations for homeowners and businesses across Scotland. Installation is carried out through our MCS-certified partners. Our registered office is 66 Paul Street, London EC2A 4NA. You can contact us at 0141 230 0198 or info@scottishenergyefficiency.co.uk.

Scot Energy Efficiency Ltd is the data controller for the personal information you provide through this website. This means we are responsible for deciding how and why your data is processed.

2. Information We Collect

Information you give us through our forms

When you fill in one of our forms — on the home page, the quote page, the contact page, or the commercial solar page — we collect the following information:

• Your full name
• Your phone number
• Your email address
• Your postcode
• What you are interested in (solar panels, battery storage, or both)
• For commercial enquiries: your business name, property type and approximate annual electricity spend
• Any message or additional information you provide (on the contact form)
• The page URL you submitted the form from

We do not collect sensitive personal data (such as health, ethnicity or political views) through our forms. We do not knowingly collect information from anyone under 18.

Information collected automatically

If you accept analytics cookies via our cookie consent banner, Google Analytics 4 (GA4) collects anonymised usage data such as which pages you visit, how long you spend on the site, and general location (country-level). This data is not used to identify you personally. See our Cookie Policy for full details.

3. How We Use Your Information

We use the information you provide to:

• Contact you about your enquiry and arrange a no-obligation survey
• Provide you with quotes for solar panels and/or battery storage
• Answer any questions you have about solar or battery installations in Scotland
• Carry out our work arranging surveys and quotes with our MCS-certified installation partners

We rely on your consent (given when you tick the consent box on our forms) as the legal basis for processing your personal data for these purposes. You can withdraw your consent at any time by contacting us at info@scottishenergyefficiency.co.uk or 0141 230 0198.

For analytics data collected via GA4, we rely on your consent (given via the cookie consent banner). You can withdraw this consent at any time by clearing your browser's localStorage for this site, or by using your browser's cookie management tools.

4. Who We Share Your Information With

We share your information with our MCS-certified installation partners for the purpose of arranging your survey and providing quotes. Your details are passed to them only with your consent and only for the purpose of providing your quote and arranging installation. We do not sell your data, and we do not share it with any other third parties except where required by law.

We use Zapier to process form submissions and route your enquiry to our team. Zapier acts as a data processor on our behalf. Your information is transmitted to Zapier's servers and then forwarded to our team. Zapier does not use your data for its own purposes.

5. How Long We Keep Your Information

We keep your personal information only for as long as is necessary to fulfil the purpose for which it was collected:

• Active enquiries: We retain your details for the duration of the enquiry process — from your initial form submission through to the provision of quotes and any follow-up conversations. This is typically up to 12 months from your last contact with us.
• Completed or declined enquiries: If you do not proceed with an installation, or once an installation is complete, we retain records for up to 24 months for business administration and to respond to any follow-up queries, after which we delete or anonymise your data.
• Withdrawal of consent: If you ask us not to contact you further, we remove your details from our active contact lists promptly. We may retain a minimal record to action your request and to comply with any legal obligations.

Analytics data collected via GA4 is retained by Google in accordance with Google's data retention settings. We have configured GA4 to retain data for up to 14 months.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• The right of access: You can ask us what personal information we hold about you and receive a copy of it.
• The right to rectification: You can ask us to correct any inaccurate or incomplete information we hold about you.
• The right to erasure: You can ask us to delete your personal information in certain circumstances, for example if the data is no longer necessary for the purpose it was collected.
• The right to restrict processing: You can ask us to limit how we use your data in certain situations.
• The right to data portability: You can ask us to provide your data in a structured, machine-readable format so you can transfer it to another organisation.
• The right to object: You can object to our processing of your personal information in certain circumstances.
• The right to withdraw consent: If we are processing your data based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of any processing we carried out before you withdrew consent.
• The right to complain to the ICO: If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

To exercise any of these rights, contact us at info@scottishenergyefficiency.co.uk or 0141 230 0198. We will respond to your request within one month, as required by UK GDPR.

7. Cookies and Analytics

Our website uses a cookie consent banner that asks whether you accept or reject analytics cookies before any analytics cookies are set. If you reject, no analytics cookies are placed on your device. If you accept, Google Analytics 4 (GA4) cookies are set to help us understand how visitors use our website. See our Cookie Policy for full details of which cookies are set and how to manage them.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Form submissions are transmitted via HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Google Analytics and Zapier may process data outside the UK. Both services operate under UK International Data Transfer Agreements or equivalent safeguards to ensure your data is protected to UK GDPR standards when processed outside the UK.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@scottishenergyefficiency.co.uk or 0141 230 0198, or write to us at:

Scot Energy Efficiency Ltd
66 Paul Street
London
EC2A 4NA